Frequently Asked Questions
How Much Does it Cost?
All distances measured from the Cornerstone of New Paltz (91 Main St)
0-3 miles $4.99
3.1 - 5 miles $5.99
Beyond 5 miles (where available) $7.99
No extra charge for phone orders.
We have a $12 food minimum on all orders, and $25 food minimum beyond 5 miles.
What is the standard delivery time?
Most deliveries require less that 1 hour for completion, however more time may be necessary during peak restaurant hours, inclement weather, or for larger and longer distance orders.
Can I place an order for a later date?
Yes, the carryoutkings.com online ordering system allows you to effectively schedule your delivery by letting you choose your time. Whether it’s today, tomorrow, next week, or months from now, www.carryoutkings.com gives you the flexibility for all your meal planning.
Special Instructions for my order?
For every item on a restaurants’ menu, our ordering system gives you the opportunity to include ‘Special Instructions’. This will ensure the restaurant you order from prepares your meal with the attention it requires. Please be aware that some restaurants do not allow substitutions.
Do I tip my delivery driver?
All tips go directly to your delivery driver, so please, be considerate of their efforts.
Who do I contact for customer care?
You can contact us at: firstname.lastname@example.org
How do I redeem a Gift Certificate online?
When you are ready to enter your payment method on the checkout page, you will have the opportunity to enter the Gift Certificate code. The amount will be deducted from your order total, and any remaining balance can be paid with Credit Card.
Setting up a corporate account?
A corporate account with carryoutkings.com allows your company to cut costs by enhancing expense control and reducing administrative overhead associated with ordering, billing and reimbursement processes.
Can I change my information after I register for an account?
Yes, you can modify your information at any point after registering on www.carryoutkings.com by clicking on the ‘My Account’ page after you are signed in.
What types of payments do you accept?
We accept Visa, MasterCard, American Express, and Discover, as well as HAWK DOLLARS. For credit card payments, you will receive an e-mail with a link to enter your card information. After your order has been placed via credit/debit card we will NEVER attempt to contact you concerning any card information. It is kept stored privately on our secure server only.